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Fabio Oliveira

Fabio Oliveira is Country Manager and Facilitator at Echos – School of Design Thinking. Prior to joining Echos, Fabio was Head of Innovation at Kmart Australia, where he developed several projects using Design Thinking in areas such as Store Operations, Payments, Customer Experience and Supply Chain.

Fabio is an advocate of a practical and results-driven approach to corporate innovation, having spoken in several events in Australia.

Since 2011, he is a co-organiser at the Global Service Jam (Melbourne and Sao Paulo editions), the largest Design Thinking and Service Design event in the world.

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