$1,200 AUD

2-day program

Open Course

$1,200 AUD

2-day program

  • about
  • who is this course for
  • why is this course different?
  • participant's journey
  • facilitators

course calendar

Select course date and city



31 Aug - 1 September 2020
9:00 am to 5:30 pm


Suite 3, 483 Riley Street
Surry Hills, 2010

16 - 17 April 2020
9:00 am to 5:30 pm


Suite 3, 483 Riley Street
Surry Hills, 2010

12 - 13 November 2020
9:00 am to 5:30 pm

become a facilitator of innovation projects using design thinking.

Open Course

2-day program


did you know?

Design Thinking Experience is the first step you should take when embarking on an innovation journey. When combined with any other Echos' course, promotional fees are applied. Find out more.


Organisations today use the power of collective intelligence to leverage their potential for generating innovative ideas. However, team success does not depend merely on engaged and invested participants. Numerous variables have the capacity of “jamming” the collaborative process, for example, concrete things such as physical space can be an impeachment, as well as subtle things such as behavioural traits, people’s backgrounds, etc. In this context, the mediation of a skilled facilitator can make the process less stressful and more efficient for everyone involved. Facilitators also help to keep discussions focused and to best deal with emerging conflicts.  

Facilitation Experience will teach participants the pillar skills of facilitation, empowering them to focus on discussions and handle conflict. Participants will leave this course fully capacitated to mediate groups in the process of innovatively building creative solutions based on Design Thinking.

empathy​, ​collaboration​ and ​experimentation

who is
this course for

  • For people who want to learn group facilitation techniques for innovation projects
  • For professionals that wish to be equipped with facilitation techniques for innovation projects to guide groups of people in creative solution building while developing communication skills
  • Prerequisite: This course is tailored to suit people that have concluded the Design Thinking Experience and/or Design Thinking Immersion courses
  • why is this
    course different?

    Facilitation Experience exposes its participants to extreme situations which mirror real-life conflicts that take place inside an innovation project room. There is theory, there are role-playing opportunities, and there are constant evaluations to determine progress.

    participant's journey

    Facilitation Experience is a mix of theory and practice that will give participants the ability to mediate any group in a creative process to innovation.

    Understanding the facilitation process was perfectly complementary to the Design Thinking Immersion course. Armed with the right tools, I was able to take a step further in the empathy and active listening exercises, which made me able to help my coworkers and friends – in a more conscious way – to solve their problems by using their potential and repertoire to the maximum.

    Rafaela Calheiros Facilitation Experience Program - Brazil

    What our previous participants told us:

    • They felt motivated to share and apply your learnings>
    • They felt like "agents of change"
    • They felt that collaboration is extremely important: collectively they were smarter than individually
    • They felt empowered to build business models based on experimentation

    empathy​, ​collaboration​ and ​experimentation


    Our facilitators are innovation experts who are committed to showing the ropes to participants and sharing tactics to implement design thinking in any situation.

    Juliana Proserpio Juliana Proserpio

    Echos Co-founder & Global Design Director

    Ricardo Ruffo Ricardo Ruffo

    Echos CEO & Founder

    Global Presence
    Change region

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