The Facilitation Experience is a learning journey where you can develop a set of key skills and techniques for facilitating high-impact innovation projects through the design perspective. You will have access to the basic knowledge that guide the facilitation in design thinking, from the formation of diverse and multidisciplinary teams to the delivery of the final product, going through all stages of the double diamond and taking into account the business objectives, the nature of the project and the roles of the participants.
Participate in practical simulations that will highlight the importance of visual, co-creative and generative facilitation to maintain the team’s engagement and energy through remote facilitation.
Boost the collectiveintelligence
Experience leading the team formation to facilitate the different stages of a design thinking project.
Learn facilitation techniques to guide participatory decision-making in the moments of divergence and convergence in the project.
Exercise creativity when building and facilitating your own workshop with a personalised canvas.
Master the virtual environment
Learn more about the traps of remote facilitation and prepare yourself to deliver a complete, engaging and impactful experience.
Learn how to prepare the ground for the start of facilitation, from training the teams to organising the agreements between the participants. Understand how the relationship between leadership through design and facilitation can help create an innovation environment in the companies.
Practice essential listening techniques to safely navigate in the ambiguity and chaos that precede innovation. How to go through the moments of disagreement using the appropriate tools and preparing the ground for collective construction.
Learn more about the use of visual thinking, storytelling and digital prototyping for the creation of engaging narratives in a real case from Echos. Learn techniques for collaboration and the generation of powerful ideas in the remote environment. Practice facilitation in the stages of ideation, prototyping and testing.
Work on the resolution of challenging cases and situations to expand your resource repertoire to achieve more inclusive facilitation. How do you deal with difficult people without getting into collision course? Learn more about how the elements used in learning experience design at Echos School of Design Thinking support facilitation for innovation.
Learn a feedback technique that focuses on the observation of facts and not on an impartial judgement. Practice everything you learned in the course by taking the lead of a group for a longer period of time and receive feedback from members and course facilitators.
Extension of the practice of facilitation in groups. Learn more about the challenges of facilitation in innovation projects with a real case from Echos. Get a playbook with the canvas used in the course, links, tools and complementary activities to equip your facilitation “utility belt”.
Learn from experienced facilitators
6 meetings of 3 hours, all live
Access to the global network of innovators at Echos, with thousands of people around the world
Access to the platform for 6 months
Access authorial Echos content and tools for the entire journey
Echos School of Design Thinking - Terms and Conditions
This website at www.schoolofdesignthinking.echos.cc (Site) is a website where you can browse, select and enroll in educational and innovation knowledge courses (Courses) advertised on the Site from Echos Innovation Lab Pty Ltd ABN 65 617 491 424 (Echos, us or we).
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The information contained in this Site and in any Courses is provided in good faith on an "as is" basis. Echos does not represent or warrant the reliability, accuracy or completeness of the information contained on this Site and does not claim, represent or warrant the suitability of any Courses for any person. Courses and any materials provided as part of the Courses (Course Materials) are intended as a learning aid and guide only, and are not a substitute for tailored advice or your own study. To the extent permitted by law, Echos is not responsible or liable for any Liabilities (direct, indirect or consequential losses and damages) arising in any way (including without limitation negligence) for errors in, or omissions from, the information in this Site, the Course or Course Materials.
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Capitalised terms used are defined in these terms and conditions.
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We may disclose additional purposes for collection of your personal information in collection statements at the point of collection.Personal information we collectWhen used in this policy, “personal information” has the meaning given to that term in the Privacy Act 1988 (Cth). We may collect the following types of personal information from you:
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Sensitive informationSensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record.It is our policy to only collect your sensitive information where it is reasonably necessary for our functions or activities and either you have consented or we are required or authorised under law to do so.How we collect your personal informationCollection of your personal information can occur through the following interactions:
when you communicate with us directly (by email, in person, telephone, direct mail or any other means);
when we interact with you during the Courses or in relation to any other products or services; and/or
when you visit our website and social media pages, or access or contribute to digital platforms and applications managed by us (Online Platforms).
CookiesWe may use temporary (session) cookies or permanent cookies when you access our Online Platforms. This allows us to recognise your browser and track the web pages you have visited.You can switch off cookies by adjusting the settings on your web browser.How we hold your personal informationWe may hold your personal information in either electronic or hard copy form.If you provide information to us electronically we retain this information in our computer systems and databases. If you provide information to us in hard copy (paper) this information is normally retained in our files and a copy is made to our electronic files.SecurityWe use industry standard security measures to safeguard and protect your information.If we are unable to collect your personal informationIf we are unable to collect your personal information, some or all of the following may occur:
we may be unable to provide the Courses or other products and services to you;
we may be unable to communicate with you to provide information about the Courses or other products or services that you have procured from us, or may intend to procure in the future;
we may be unable to tailor the content of our marketing communications to suit your preferences;
your experience when interacting with us may be delayed or not as efficient as you may expect.
Disclosure of your personal informationYour personal information may be disclosed in connection with any Purpose to any of the following:
our employees, contractors or service providers, to the extent reasonably necessary to fulfil our obligations to you;
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if required by law, to any person authorised by such law.
Global PresenceSchool of Design Thinking is an initiative from Echos - innovation lab.
Ground Floor, 3 Hickson Road
The Rocks 2010,
Phone 1300 502 006
ABN 65 617 491 424
Rua Baluarte, 672
Phone +55 11 3476 2500