02 Jun 2020

Design New Services For A New Society

Service design is a multidisciplinary method that helps organisations create incredible experiences for their clients. It is a human centered process that turns time, tasks, logistics, behaviors and information into services that benefit products and customer experience. A service designer creates the alignment between a client’s expectations and business’s services to produce pleasurable interactions. In […]

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26 May 2020

Design New Revenue For The Low Touch Economy

Innovation and resilience. How to adapt and pivot when you lose revenue It’s been challenging for everyone. The Corona Virus outbreak made many of us redundant. As businesses, it made some of our most prominent line of revenue sometimes completely stop and even become obsolete. I’ve read somewhere that we’re all in the same sinking […]

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19 May 2020

Trends Of Remote Work: Designing A New Reality!

A Systemic change is a change that affects how a whole system functions. We are experiencing many levels of societal systemic change due to COVID 19. One of the largest systems we are reevaluating is how businesses function and how we work within them as leaders and employees. With whole organisations and teams working remotely, […]

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12 May 2020

The future is not a theory, it is a practice

Thinking about the future is a very abstract concept. Why should we spend our time thinking about something that we can’t control? Or plan for things that might not occur? In other words, why should we think about designing our futures? If we don’t design it ourselves, someone else will design it for us. When […]

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21 Apr 2020

What Happened? The Future Didn’t Arrive!

Or has it? At the end of 2019, there was a building sense of optimism in the world. 2020 felt like magical numbers and an important time to be alive, it felt like the future had arrived.  And then 2020 arrived with devastating bushfires in Australia and now Covid19. But what if we got our […]

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14 Apr 2020

What do we learn when we are forced to change?

Everyone in the world is making changes in their daily lives. We have been asked to put the health of others before our own comfort. Should human centred designers also be making a shift? One of the most prominent changes happening globally is moving from thinking in a primarily individualistic sense to a broader society […]

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07 Apr 2020

A Participant-Centred Learning Journey – creating a hybrid learning experience

Now more than ever, it is important to adopt a learner’s mindset. Humanity is undergoing a global shift, inviting us to discover new ways of working, collaborating and educating ourselves in a virtual environment. In times of uncertainty and self-isolation, we decided to experiment. We’re transforming all of our learning experiences into hybrid experiences. Part […]

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07 Apr 2020

Time To Say Goodbye: The previous world no longer exists

In 2020, we are living through significant trauma on a societal level and the greatest crisis of our generation — a global and widespread pandemic, with no end date in sight. Many still think that life will return to normal in the coming months, or in the years to come. Fortunately, or unfortunately, for some, […]

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31 Mar 2020

6 Tips For A Killer Design Sprint

Created by Google, a Design Sprint is a five-day process that uses Design Thinking to create a new product, service or feature. Design sprints are the perfect solution to get ideas out of the paper and test them in a timely fashion always, focusing on the final user. Tip 1: The basis of your Design […]

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31 Mar 2020

It’s Not A Marathon; It’s A Sprint

Design Sprints have the power to create innovation in the space of a week. Sounds bold? Well, it is. Sprints were originally created by Google and, nowadays, companies all over the world use them to create change within their organisations. The below talks will give you insight on the world of Design Sprints, and hopefully […]

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