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01 Mar 2021

Discover Weak Signals To Move Beyond Disruption

Living in a time of disruption creates opportunities for deep reflection. For most of us the last 12 months has been a sustained period of change and the questions that we have been pondering have been profound. Many of us have been wondering; are our outputs important or even relevant in this new world? Do […]

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10 Feb 2021

Data-Thinking and Design-Thinking: Creating Strategic Outcomes

Designers are now solving problems at the intersection of two disciplines : data and design. 20 years ago, I began my working life as a graphic designer performing in global advertising and design agencies. And then my understanding of what design was changed. As the influence of good design grew so did my view of […]

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01 Feb 2021

Growth In The Next Economy: Focus on Customer and Employee Experience

The signals of change planted in 2020 are now expanding in 2021. One of the most important shifts has involved delivering quality customer experience in a low or no touch economy. The second significant shift was the move from the office to remote work. This new online world has exposed some interesting opportunities for companies […]

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08 Dec 2020

Digital Products Need A Value Proposition And A North Star Vision

Having a vision of what your product is and how it changes the lives of your customers is an often overlooked but critical part of the process of digital product development. It is a step that takes place when a team creates a value proposition. The value a product creates in the world must be […]

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24 Nov 2020

How Bias Move Businesses Away From Their Users

A user-centric approach is a fundamental component of practicing human centred design principles in business. And yet, for many organisations it is a concept that is not fully understood or applied. Unfortunately, most companies fail dramatically in the task of connecting empathically with their users. And the rapid disruptions that businesses are experiencing means having […]

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10 Nov 2020

How To Use The Business Model Canvas

The Business Model Canvas is a visual tool that entrepreneurs or multidisciplinary teams use to quickly define and communicate a new business idea or concept. It is a one-page strategic document that contains nine different key ‘building blocks’ that should be taken into account when developing a new idea. This process was created by Alexander […]

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26 Nov 2019

It's All About Business Design. Here's Why.

Business design is the science of using design principles to create businesses that offer relevant solutions to market and consumer demands. Because it is an approach that speeds up the process of developing products and services that are effective and suited for customer’s real needs, it has become a popular pathway for organisations to remain […]

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