fbpx
The SchoolIn-HouseContactEchos Online
27 Apr 2021

The Business Impact of Design

Designers around the world are in an incredible position. Culturally we are in a moment of transition, with an estimated impact that has not been seen since the industrial revolution. The influence that designers can and will have on this new emerging world is going to be great. While this is all incredibly positive, there […]

read more
10 Apr 2021

How To Conduct Research About The Future

How do we uncover what may be possible in the future? With research. Research is defined as a systematic investigation into materials and sources to establish new facts and reach new conclusions about a topic.  The tricky part of applying the process of research to the future is there are no known facts about the […]

read more
26 Mar 2021

Design Is Leadership: Exploring New Trends In The Industry

The design industry has reached a new level of maturity. Over the past 12 months companies have pivoted, adapted and defined new business models. This was possible because of design. Designers have met their moment in history, equipped with the skills that the next world needs. However, with great success, comes great responsibility. Teams have […]

read more
02 Jun 2020

Design New Services For A New Society

Service design is a multidisciplinary method that helps organisations create incredible experiences for their clients. It is a human centered process that turns time, tasks, logistics, behaviors and information into services that benefit products and customer experience. A service designer creates the alignment between a client’s expectations and business’s services to produce pleasurable interactions. In […]

read more
21 May 2019

Inside of Echos' Service Design Experience

The service sector is a playground for entrepreneur’s around the world, with services increasingly taking priority over products in companies worldwide. Creating a service that is innovative and stands out in the wide “services crowd” is not easy, but Service Design – the Design Thinking discipline directed at services – can help. Echos’ Service Design […]

read more
21 May 2019

Say Hello To The Service Design Era

It is common contemporary knowledge that Design methodologies are being applied more and more to multiple business fronts in order to increase the quality of services and leave customers more satisfied. We live in a society where, fastly and surely, services are taking over places where before products used to reign solemn. Service Design is […]

read more
03 Jul 2018

Say Hello To The Service Design Era

It is common contemporary knowledge that Design methodologies are being applied more and more to multiple business fronts in order to increase the quality of services and leave customers more satisfied. We live in a society where services are taking over places where before products used to reign absolute. Service Design is a discipline of […]

read more
17 May 2018

The End Of The Digital Divide In Services

What are the new paradigms for services? What is the perfect merge between physical and digital experiences? Not so long ago when buying goods or services, the only way of exchanging value was through money – physical money. Making a dinner reservation meant talking in person with someone. Urban transportation meant having a car or […]

read more
08 Mar 2018

5 Service Design Ideas for Airlines During Flight Delays

Service Design – Airline Nightmare The last thing that you’d want is to have a customer that is genuinely hating your brand. As I was entering the last leg of my Sydney to Sao Paulo flight, I lived one of the worst travel experiences of my life. The experience was memorably bad, and I told […]

read more
load more

    Stay Tuned


    Subscribe to the Echos' newsletter to keep up with industry updates, innovation news, and exclusive offers.


    .

    Forgot your password? Click here to reset.

    Global Presence

    © Copyright 2019 Echos. All rights reserved.