Back in the day, an office was a very dull place: wall to wall cubicles with a desk, a computer, filing cabinets, a phone and not much more. When we think about the traditional office set up, it is hard to imagine how people collaborated with one another during the working day or, frankly, if they did at all. As humans, we already have a lot of insecurities that can stop us from thinking our ideas are worth being heard, it is not like we need any more barriers when it comes to people interacting with colleagues at work. This segregational model of four physical walls surrounding one’s private thoughts and ideas can, no doubt, prevent a person from feeling confident to share them with the people and the world outside that space.
As technology advanced, old paradigms started to become obsolete in the business world. Companies started to pay more attention to the fact that the way their organisations are set can affect the way that their teams work. The Design Thinking mindset is becoming more welcomed and common in workplaces all across Australia, with business expecting that their employees are more flexible, think faster, are more creative and collaborate in order to become more productive as a team.
Such change doesn’t happen by chance, though. It takes work to reshape the status quo.
Managers are facing a modern-age paradox: as technology keeps progressing and the demands are higher and require people to work faster, how is it possible to keep a human-centred approach to business decisions? How to keep employees motivated, connected and feeling like they have a voice?
Culture matters. The average person spends eight hours a day at work – which is one-third of a day (and the other third, well, they spend sleeping) – so their office becomes, if not for anything else, for mathematics, their second home. When people feel comfortable at their workspace, when they get along with their co-workers, when they enjoy the chair they sit on all day long and look forward to the refreshments they are offered or the group activities they are invited to after work, they work better. If culture is so important to team efficiency, it is only logical that a physical space that allows integration and collaboration will also help a business to see results.
On the other hand, success isn’t just about teamwork and collaboration; people perform a lot better and are most creative when they are given autonomy and freedom. Contradictory? Not really, it seems that the key to a successful creatively-driven office is found in a mixed bag of alone time, great environment, approachable colleagues and a safe space to share without being criticised.
The great thing about Design Thinking is that it can be applied not only to resolve complex work-related problems but it can also be used to reshape the physical space and the culture of a workplace. It has the power of allowing the people who work for a company to recreate their realities and to have a space where they feel motivated, inspired and challenged to innovate.
If innovation is technology that adds value to someone’s life, a company that adds value to their employees’ place of work is bound to inspire innovation.
If you’d like to start an innovation journey in your company, you can check out our in-house course offering as well as download for free our Design Thinking toolkit by clicking here.
If you’d like to see what are the upcoming courses in your region, visit our website.
If you have a special project and would like to use Echos’ consultancy services, you can send us an email.
Rani is a writer and actor based in Sydney, Australia. She is Echos Head of Content & Communications, and the Editor in Chief of The Echos Newsletter.
Before joining Echos, she worked in full-service advertising agencies as a copywriter, moved onto writing for Broadcast Media, and landed on Digital Media, working first as a Digital Producer and later as a Digital Account Manager. Most recently, she was Lead Client Solutions Manager for GumGum Inc, an ad tech company specialised in Artificial Intelligence.
Rani is a highly curious individual that believes creativity and innovation are the most important tools to propel any person or business forward.
Echos School of Design Thinking - Terms and Conditions
This website at www.schoolofdesignthinking.echos.cc (Site) is a website where you can browse, select and enroll in educational and innovation knowledge courses (Courses) advertised on the Site from Echos Innovation Lab Pty Ltd ABN 65 617 491 424 (Echos, us or we).
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Changes to these Terms and Conditions
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This agreement is governed by the laws of Australia. Each party submits to the non-exclusive jurisdiction of the courts of that place.
Capitalised terms used are defined in these terms and conditions.
In these terms:
“GST” has the meaning it has in the A New Tax System (Goods and Services Tax) Act 1999 (Cth)
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Our business and the purpose of collection
We are in the business of providing educational and innovation knowledge courses (Courses). We collect personal information primarily to provide the Courses to you (Purpose).
In particular, we collect your personal information so that we can carry out the following actions:
to provide you with the Courses and any other products, services and information that you have requested from us;
to communicate with you, including about the Courses, products, services and events which might interest you;
to provide you with information or advice;
process payments by you to us for our services;
to create accounts, tax invoices or receipts;
to provide your personal information to third parties that assist us in providing and/or delivering the Courses or other goods or services you or they have requested;
to consider and respond to feedback from you;
to comply with laws or regulations or to comply with any directions given by regulators or authorities.
We may disclose additional purposes for collection of your personal information in collection statements at the point of collection.
Personal information we collect
When used in this policy, “personal information” has the meaning given to that term in the Privacy Act 1988 (Cth). We may collect the following types of personal information from you:
residential or business address;
financial and payment information;
age and date of birth;
businesses you operate; and
your personal preferences, thoughts, ideas, goals and opinions.
Sensitive information is information about you that reveals your racial or ethnic origin, political opinions, religious or philosophical beliefs or affiliations, membership of a professional or trade association, membership of a trade union, details of health, disability, sexual orientation or criminal record.
It is our policy to only collect your sensitive information where it is reasonably necessary for our functions or activities and either you have consented or we are required or authorised under law to do so.
How we collect your personal information
Collection of your personal information can occur through the following interactions:
when you communicate with us directly (by email, in person, telephone, direct mail or any other means);
when we interact with you during the Courses or in relation to any other products or services; and/or
when you visit our website and social media pages, or access or contribute to digital platforms and applications managed by us (Online Platforms).
We may use temporary (session) cookies or permanent cookies when you access our Online Platforms. This allows us to recognise your browser and track the web pages you have visited.
You can switch off cookies by adjusting the settings on your web browser.
How we hold your personal information
We may hold your personal information in either electronic or hard copy form.
If you provide information to us electronically we retain this information in our computer systems and databases. If you provide information to us in hard copy (paper) this information is normally retained in our files and a copy is made to our electronic files.
We use industry standard security measures to safeguard and protect your information.
If we are unable to collect your personal information
If we are unable to collect your personal information, some or all of the following may occur:
we may be unable to provide the Courses or other products and services to you;
we may be unable to communicate with you to provide information about the Courses or other products or services that you have procured from us, or may intend to procure in the future;
we may be unable to tailor the content of our marketing communications to suit your preferences;
your experience when interacting with us may be delayed or not as efficient as you may expect.
Disclosure of your personal information
Your personal information may be disclosed in connection with any Purpose to any of the following:
our employees, contractors or service providers, to the extent reasonably necessary to fulfil our obligations to you;
our business advisors, including lawyers, accountants or other professional service providers, to the extent reasonably required;
suppliers, clients and other third parties with whom we have commercial relationships, for business, payment processing, delivery, marketing and related purposes;
if required by law, to any person authorised by such law.
Overseas disclosure of personal information
We may disclose your personal information to third parties and service providers located overseas in connection with any Purpose, including to overseas cloud computing hosts. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information.
We may contact you with direct marketing communications and information about Courses or other products or services offered by us or our partners via telephone, email, SMS, or regular mail.
If you have indicated a preference for a method of communication, we will endeavour to use that method wherever practical to do so.
You may opt out of receiving marketing communications at any time by responding via the channel in which you received the marketing communication, or by contacting us (see contact information below). You can unsubscribe from emails by clicking the unsubscribe link on the footer of the email communication you have received.
How you may access your information
You may access your personal information held by Echos by making a request to us.
Email: email@example.comCorrection of your personal information
If you would like us to update or amend your personal information, please contact us and we will make the requested amendments.
We may ask you to verify your identity to ensure that personal information we hold is not improperly accessed.
If you feel your privacy has been breached, please contact us using the contact information above setting out the circumstances and reasons for your complaint.
Global PresenceSchool of Design Thinking is an initiative from Echos - innovation lab.
Phone 1300 502 006
ABN 65 617 491 424
Rua Baluarte, 672
Phone +55 11 3476 2500