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30 Jun 2020

Radical Collaboration – how to create an online learning experience

Over the years a diverse range of industries have been learning design thinking methodologies as a way to create solutions for their problems. With the additional disruptions that COVID-19 has created, many industries are recognising the need for radical systemic change.  Last year before the pandemic we began crafting a new digital learning experience, Design […]

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23 Jun 2020

Design Sprints: the thin line between success and failure

A Design Sprint is a fast-paced process that helps companies validate and solve challenges through a system of prototyping and testing ideas with customers. This testing allows businesses to generate data that helps them figure out if their solution solves problems for their customers. Originally, the Design Sprint was developed by Google Ventures to help […]

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16 Jun 2020

Digital Service Design, Go Faster For Less

Design is a method of mapping out and understanding an organisation’s value in a holistic sense. There are two systemic shifts happening in the world of businesses right now influencing service design. One is that all business activity is occurring online and second is most teams are working remotely. Combine these two variables together and […]

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09 Jun 2020

Can We Predict the Future?

The most common question people ask when they begin the Designing Desirable Futures experience is ‘How can I predict the future?’ We have been taught to plan strategies for our businesses to try and control future outcomes. However, our answer to that question and approach is that we cannot predict the future. Instead we should […]

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02 Jun 2020

Design New Services For A New Society

Service design is a multidisciplinary method that helps organisations create incredible experiences for their clients. It is a human centered process that turns time, tasks, logistics, behaviors and information into services that benefit products and customer experience. A service designer creates the alignment between a client’s expectations and business’s services to produce pleasurable interactions. In […]

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