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10 Feb 2021

Data-Thinking and Design-Thinking: Creating Strategic Outcomes

Designers are now solving problems at the intersection of two disciplines : data and design. 20 years ago, I began my working life as a graphic designer performing in global advertising and design agencies. And then my understanding of what design was changed. As the influence of good design grew so did my view of […]

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01 Feb 2021

Growth In The Next Economy: Focus on Customer and Employee Experience

The signals of change planted in 2020 are now expanding in 2021. One of the most important shifts has involved delivering quality customer experience in a low or no touch economy. The second significant shift was the move from the office to remote work. This new online world has exposed some interesting opportunities for companies […]

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